Support

Support
If you have problems using CloneSpy and are inclined to contact us, please do the following first:

• Check that you are doing everything correctly. Everybody makes mistakes sometimes, especially if a program is rather complex.



• Have a look at the help file. It may already contain the answer to your question. We are often asked for some specific explanation in relation to a question which is in fact fully documented in the help file.



• Visit our web site on the Internet at www.clonespy.com. It is possible that you may find a newer version of CloneSpy there, which may resolve the issue for you. You can also find an FAQ section there which may help to answer your question.

If you still have problems using CloneSpy please contact technical support at

  [email protected]

Please have the following information to hand:

• Your version of CloneSpy (see the About box)



• Your windows version (including service packs and other fixes installed)



• Information about your computer system (CPU type and speed, installed memory)



• The description of your problem (please be as detailed as possible)

Moreover, any bug reports, suggestions, or other hints for improvement are welcome. Likewise any typos or bad English in this help file.

If you like CloneSpy and want to support our work with a small donation, please have a look at the Donation section at www.clonespy.com.


Marcus Kleinehagenbrock, the author.