Resuming Calls
You may resume a call that's been put on hold by pressing the blue Resume link for that call, shown here:
This causes IPFX Server to move the call away from IPFX Music On Hold Server back to IPFX Director Softphone. This stops music being played to the remote party and restores the audio path between the remote party and IPFX Director Softphone. The call will return to the familiar "Connected" state at which time you and the remote party can hear one another again.