IP Network
IPFX Director Softphone performs Voice over IP (VoIP). This requires a functioning Internet Protocol (IP) network and therefore is dependant on access to that network, and is subject to all of its security measures that may be in place.
Your computer may have more than one network device installed, and each device may be part of a different IP network. You therefore must indicate to IPFX Director Softphone which network device, and therefore which network, you wish to use. When you launch IPFX Director Softphone and it detects more than one network device, choose the device that is on the same network as IPFX Director server. Your Network Administrator can inform you what network the IPFX Director server is on.
Security measures such as a Firewall may cause the VoIP traffic to be blocked, meaning that you may not be heard during a phone call, you may not be able to hear the remote party, or both. Consult your Network Administrator to resolve any Firewall problems on your computer or network.
Note: IPFX Director Softphone will only work on genuine Intel hardware.