Queue Properties

IPFX for Lotus Notes

Queue Properties

Note This feature only available if an IPFX Administrator or IPFX Supervisor Agent license is purchased. For further information on Queue Properties, please refer to the IPFX Administrator Guide.

To view a Queue's Properties

  1. Right-click on the required queue.

    The shortcut menu will appear.

  2. Click Properties...

    The Queue Properties screen will appear:

For more information see, Config - Queues in the IPFX Administrator Guide.

See Also

Queues

What is a Queue?

Viewing Queues

Viewing Queue Agents and Call Flow

Viewing Queue Calls

Queue Pickup

Last Agent to Log out of Queue Notification

Queue Hold

Queue Control