1.6. Reporting problems and getting help

Wireshark 2.1

1.6. Reporting problems and getting help

1.6.1. Website

1.6.2. Wiki

1.6.3. Q&A Site

1.6.4. FAQ

[Note] Read the FAQ

1.6.5. Mailing Lists

[Tip] The lists are archived

1.6.6. Reporting Problems

[Note] Note
  1. The version number of Wireshark and the dependent libraries linked with it, such as Qt or GLib. You can obtain this from Wireshark’s about box or the command .
  2. Information about the platform you run Wireshark on.
  3. A detailed description of your problem.
  4. If you get an error/warning message, copy the text of that message (and also a few lines before and after it, if there are some) so others may find the place where things go wrong. Please don’t give something like: "I get a warning while doing x" as this won’t give a good idea where to look.
[Note] Don’t send large files
[Warning] Don’t send confidential information!

1.6.7. Reporting Crashes on UNIX/Linux platforms

$ gdb `whereis wireshark | cut -f2 -d: | cut -d' ' -f2` core >& backtrace.txt

1.6.8. Reporting Crashes on Windows platforms