Out-of-Office Assistant not being set

IPFX Document Queuing: E-mail & Fax

Out-of-Office Assistant not being set

The Out-of-Office Assistant status is not reflected in Microsoft Outlook

When an Extension Location is changed, if the Sync Out of Office option is enabled for the Location then the Out-of-Office Assistant will be set to an appropriate status:

Location

Status

Office, Queue

Off

Any other Location

On

You can inspect the ExchInt Log file for details of the status change. For example:

07:57:19.030 [1] Setting Out of Office Assistant OFF for Mailbox "Tony.Hartigan"

07:57:22.004 [1] Done.

However, the status change may not necessarily be reflected in the users' Out-of-Office Assistant dialog in Microsoft Outlook. If you close down and restart Outlook and the Out-of-Office Assistant is switched ON you will see a message asking whether it should be turned OFF.

Note: Manually setting the Out-of-Office Assistant OFF using Outlook will not return the Extension Location to Office/Queue.

See Also

Troubleshooting

Log files

Exchange: Documents not being Queued

Exchange: Documents not being delivered to Agents after Accepting

Exchange: Documents not being removed from Publicized Folder after delivered to Agent

Exchange: ExchInt Log file reports "Error -2147217895 Object or data matching the name, range, or selection criteria was not found within the scope of this operation. opening Mailbox"

Exchange: ExchInt Log file reports "Method '~' of object '~' failed opening Mailbox"

Exchange: Log file reports "Error #5, deleting file"