Exchange: Log file reports "Error #5, deleting file"

Exchange: Log file reports "Error #5, deleting file"

You need to check the account that is running the Document Queuing Service.

On your Exchange Server:

1. Open Services in the server Administrative Tools.
2. Locate the IPFX Document Queueing for Outlook Service and establish who the Service is set to Log On As.
   1. If Log On As is set to LocalSystem the Service will not run. You must select a user account with appropriate privileges. See Service User Account.
   2. If Log On As is NOT set to LocalSystem you should check the security groups that the user account belongs to and also the folder privileges. See Service User Account.

Note: If you change the Log On As property of the Service or the privileges of the user account, you must stop and start the Service.

See Also

Troubleshooting

Log files

Exchange: Documents not being Queued

Exchange: Documents not being delivered to Agents after Accepting

Exchange: Documents not being removed from Publicized Folder after delivered to Agent

Exchange: ExchInt Log file reports "Error -2147217895 Object or data matching the name, range, or selection criteria was not found within the scope of this operation. opening Mailbox"

Exchange: ExchInt Log file reports "Method '~' of object '~' failed opening Mailbox"

Out-of-Office Assistant not being set