Exchange: Log file reports "Error #5, deleting file"
You need to check the account that is running the Document Queuing Service.
On your Exchange Server:
- Open Services in the server Administrative Tools.
- Locate the IPFX Document Queueing for Outlook Service and establish who the Service is set to Log On As.
- If Log On As is set to LocalSystem the Service will not run. You must select a user account with appropriate privileges. See Service User Account.
- If Log On As is NOT set to LocalSystem you should check the security groups that the user account belongs to and also the folder privileges. See Service User Account.
Note: If you change the Log On As property of the Service or the privileges of the user account, you must stop and start the Service.