User Account

IPFX Document Queuing: E-mail & Fax

User Account

For Microsoft Exchange only

The Account that the IPFX Document Queuing Module will log in to the Domain as must have advanced security privileges as it will access public and private mailstores as well as send e-mail on behalf of other persons and adjust individual mailbox settings.

In general, the account must belong to these security groups as a minimum:

  • Administrators
  • Enterprise Admins (Microsoft Exchange only)

However, some default installations of Windows Server may restrict these groups. In particular, the logon may be denied "Send As" and "Receive As" privilege, the Account MUST have these privileges.

For simplicity, it is recommended that a Security Group called "IPFX Security Permissions" be created and that group be assigned all security privileges. It is further recommended that a user be defined as "IPFX" and it be assigned this privilege group.

Note This assumes a standard installation of Windows Server. If your system administrator has changed the properties of security groups these rules may not apply. If in doubt, contact your system administrator.

Public Folder Permissions for Document Queuing

You must ensure that the service user account has all privileges set on your both the public and private mailstores. This must be performed through the Exchange System Manager (do not use Explorer if your Exchange server has an M: drive). Inspect the Permissions tab of the Properties of each of your publicized folders and grant all privileges to the service user account.

See Also

Configuration

Lotus Domino server

Microsoft Exchange server

Document Routing

Running as a Windows Service