Exchange: ExchInt Log file reports "Method '~' of object '~' failed opening Mailbox"
There are several reasons why you might see this error, however the most likely is that the mailbox (private mailbox or public folder) that IPFX Document Queuing has been asked to perform an operation against does not exist.
Examine the ExchInt log file to see if it contains entries similar to the example below.
13:56:42.058 [0] Error -2146105340 Method '~' of object '~' failed opening Mailbox
13:56:42.063 [0] VARLOG: Value of String "Domain" is "wrongdomain.com"
13:56:42.066 [0] VARLOG: Value of String "Root" is "Public Folders/EmailRouting/"
13:56:42.069 [0] VARLOG: Value of String "URL" is "file://./backofficestorage/wrongdomain.com/Public Folders/EmailRouting/"
Note: Text above in emphasized font will almost certainly vary in your log files.
- If the text refers to a private folder ("file://./backofficestorage/myserver.com/[email protected]/") ensure that the e-mail address is valid.
- Verify that the Domain and LDAP Path settings that have been assigned in IPFX Document Queuing Configuration.
- Verify the permissions.