Exchange: Documents not being Queued

IPFX Document Queuing: E-mail & Fax

Exchange: Documents not being Queued

If Documents are visible in the Publicized Folders but are not being Queued you should:

  1. Verify that the IPFX Document Queuing application is running.
  2. Verify the Document Routing in an IPFX client application Configuration. Ensure that the Publicized Folder containing the documents is configured for Queuing.
  3. Verify that the Queue Item Types are configured correctly.
  4. Verify that the Queue is configured to receive e-mail documents.
  5. Inspect the ExchInt log file for errors. It is most likely that there is a permissions issue.

See Also

Troubleshooting

Log files

Exchange: Documents not being delivered to Agents after Accepting

Exchange: Documents not being removed from Publicized Folder after delivered to Agent

Exchange: ExchInt Log file reports "Error -2147217895 Object or data matching the name, range, or selection criteria was not found within the scope of this operation. opening Mailbox"

Exchange: ExchInt Log file reports "Method '~' of object '~' failed opening Mailbox"

Exchange: Log file reports "Error #5, deleting file"

Out-of-Office Assistant not being set