Compatibility
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What versions of Windows does QuickFile work with? |
| QuickFile is fully compatible with Windows XP ,Windows Vista, Windows 7 and Windows 8. |
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What versions of Outlook does this software work with? |
| QuickFile can be used with
Microsoft® Outlook ® 2007, 2010 and 2013. |
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Installation and Registration
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License Enquiries
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I have misplaced my unlock code. How can I retrieve my
registration information? |
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Click here and follow the instructions on the page to
retrieve your unlock code. |
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How do I transfer my license from one computer to
another? |
| To transfer a license from one computer to another, you
need to deactivate it on the first computer before it can be
activated on the second.
To deactivate please follow
the steps below:
- From MS
Outlook, select Tools menu - Standss
- Choose QuickFile
- Click About QuickFile
- Click the Deactivate button to deactivate.
You will now be able to install the software on another
computer and activate it again. |
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I need to reformat my computer. Will my unlock code
still work after reformatting. |
Please deactivate your software first before formatting
your computer. This will enable you to install and activate
again after formatting.
To deactivate please follow the steps below:
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From MS Outlook, select the Tools menu - Standss
- Choose QuickFile
- Click About QuickFile
- Click the Deactivate button to deactivate. |
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General Questions
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When I enter the name and the unlock code QuickFile tells me Registration Unsuccessful. What do I do? |
This may be due to one of the following reasons:
- Incorrect name and/or unlock code
Make sure
that the name and unlock code is typed exactly as shown in your original e-mail.
Pay particular attention to spaces and capital letters. Also try to actually type
it in instead of cutting and pasting. On some computers we have found that
pasting adds some hidden characters.
- You are using Pocket PC/Palm
device and /or Outlook is open
Before
installing QuickFile make sure that you unplug any Pocket PC/Palm device
if you are using one. Also ensure that Outlook is closed. To do this, do the
following:
(If you are
using a Pocket PC) Disconnect your Pocket PC from your computer.
Restart your
computer.
If you are
not using a Pocket PC, press CTRL-ALT-DEL and click Task Manager.
Click
Processes tab and make sure that Outlook.EXE is not running.
- When typing in the numbers, don't
use the number keypad off to the right of your keyboard, because they are
sometimes interpreted as different characters and it will not be
accepted, although it may look right to you.
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I cannot see QuickFile when I launch Outlook? |
QuickFile may be disabled by Outlook. To re-enable QuickFile:
- Start Outlook
- Select Help - About Microsoft Office Outlook
- Click Disabled Items button
- Select QuickFile for Outlook
- Click Enable
If the above does not solve your problem, Check to see
that QuickFile is installed properly.
- Start Outlook
- Click Tools - Options
- Click Other tab
- Click on the Advanced Options button
- Click on Com-Addins... button
- Verify that QuickFile is on the
list, and it should be ticked.
- If QuickFile is not ticked, then do
so.
If your problem is unsolved try reinstalling QuickFile for Outlook
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I am not able to use QuickFile as a non-admin user? |
To use QuickFile as a non-admin user follow the steps below:
- Login as the non-admin user.
- Go to "C:\Program Files\Standss\QuickFile for Outlook" folder
- Double click on "QuickFileVB.reg" file
- Click Yes
- Click OK
This should allow a non-admin user to use QuickFile. |
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Do keyboard shortcuts work for filing e-mails? |
Keyboard shortcuts can be
used to file an e-mail using QuickFile as below:
Outlook 2007 and
below:
- Click "More Actions", on the QuickFile
toolbar.
- Click on "Settings"
- A settings screen will appear for QuickFile, goto
the "Keyboard Shortcuts" tab and add your
personal shortcuts.
- You can use these shortcuts to file, find and even
open the QuickFile Screen.
Outlook 2010/2013:
- Click "More Actions",on the ribbon under
the Home tab in the QuickFile Section
- Click on "Settings"
- A settings screen will appear for QuickFile, goto
the "Keyboard Shortcuts" tab and add your
personal shortcuts.
- You can use these shortcuts to file, find and even open
the QuickFile Screen.
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If you do not find the answer
to your questions on this page, you may find more information in our
Knowledge Base .
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