Setting virus scan actions if unable to clean file

Trend Micro PC-cillin

Setting virus scan actions if unable to clean file

You can also set actions PC-cillin will execute if a file cannot be cleaned. If a file can't be cleaned, you should quarantine the file. Therefore, we recommend you use the default scan action setting, Quarantine.

Although you could delete the file, if you quarantine it, you have a lot more options. For example, perhaps after the next pattern file update you can clean the file. You can also restore it, send it to Trend Micro for analysis, or ultimately you can still delete it if you choose. Any virus scan action PC-cillin executes is recorded as a log entry in the Virus log.

To set a virus scan action if unable to clean a file:

  1. On the PC-cillin window, click Settings. The Settings window appears.

  2. On the Settings menu, click the Virus Scan link. The menu expands. Do one of the following:

  • To set Manual Scan virus scan actions if unable to clean a file, click the Manual Scan link.

  • To set Real-time Scan virus scan actions if unable to clean a file, click the Real-time Scan link.

Depending on the link you clicked, the Manual Scan or Real-time Scan screen appears.

  1. On the Manual Scan or Real-time Scan screen, under Scan action, select one of the following virus scan actions from the Action on uncleanable files list:

  • Deny Access- Deny the user access to the infected file (Real-time Scan only).

  • Pass- Record virus infection or malicious files in the Virus log, but take no action (Manual Scan only).

  • Rename- Modify the file's extension to prevent opening or execution.

  • Quarantine- (Default) Move infected or malicious files to a restricted access folder.

  • Delete- Remove infected or malicious files (e.g., Trojans, worms, etc.).

  1. Click Apply.

See also:

About virus scan actions

Setting virus scan actions

Cleaning compressed files

Backing up files before cleaning