Backing up files before cleaning
During the clean process it is possible the file being cleaned may suffer some damage. You can set PC-cillin to rename and back up the files to the Backup folder (located in the Quarantine folder) before cleaning the original files. This is a safety precaution in case the original file is critical and becomes damaged while being cleaned.
Backed up files should be quickly deleted once you've determined whether the original file is usable after being cleaned. If not, and the file is mission critical, you can send it to Trend Micro for further analysis. (Even if the virus itself can be completely removed, i.e., the file cleaned, some viruses can damage the original file code beyond repair.)
To back up files before cleaning:
On the PC-cillin window, click Settings. The Settings window appears.
On the Settings menu, click the Virus Scan link. The menu expands. Do one of the following:
To set Manual Scan virus scan actions if unable to clean a file, click the Manual Scan link.
To set Real-time Scan virus scan actions if unable to clean a file, click the Real-time Scan link.
Depending on the link you clicked, the Manual Scan or Real-time Scan screen appears.
On the Manual or Real-time Scan screen, under Scan action select the Back up files before cleaning check box.
Click Apply.
See also: