Troubleshoot Web page options
Some of the content in this topic may not be applicable to some languages.
Working with files and links
I don't want to keep my supporting files in a folder
By default, when you save a Web page to a Web server, all supporting files — such as bullets, background textures, and graphics — are stored in a separate folder. If you do not want to use a separate folder, do one of the following:
- Click File, and then click Save as Web Page.
- In the Save as type list, select Web Archive.
- In the File name box, type a name for the file, and then click Save.
- On the Tools menu, click Options.
- Click the General tab, and then click Web Options.
- Click the Files tab.
- Under File names and locations, clear the Organize supporting files in a folder check box.
I saved my Web page to a file server, and now some people can't find or view
it
If you use a long file name to save your Web page to a file server, site visitors running Windows 3.1 won't be able to find or open your Web page, because Windows 3.1 recognizes and supports only short file names (maximum of eight characters, plus a three-character file extension). To always save files with short file names, do the following:
- On the Tools menu, click Options.
- Click the General tab, and then click Web Options.
- Click the Files tab.
- Under File names and locations, clear the Use long file names whenever possible check box.
I moved my Web page to another location and now some of the links are
broken
By default, when you save your file as a Web page, all supporting files — such as bullets, background textures, and graphics — are organized in a supporting folder. If you move or copy your Web page to another location, you must also move the supporting folder so that you maintain all links to your Web page.
I can't automatically create a backup copy of my Web page
When you save a Web page, a backup copy is not automatically created. To save a copy of a Web page:
- On the File menu, click Save As Web Page.
- In the File name box, enter a new name for the file, and then click Save.
The name of a supporting folder for a Web page is in another language
By default, when you save your file as a Web page, all supporting files — such as bullets, background textures, and graphics — are organized in a supporting folder. The name of the supporting folder is the name of the Web page plus an underscore (_), a period (.), or a hyphen (-), and the word "files." For some language versions of Office, the word "files" is translated. For example, suppose you use the Dutch language version of Office to save a file named Page1 as a Web page. The default name of the supporting folder would be Page1_bestanden.
By default, when you save your file as a Web page, all supporting files — such as bullets, background textures, and graphics — are organized in a supporting folder. The name of the supporting folder is the name of the Web page plus an underscore (_), a period (.), or a hyphen (-), and the word "files." The word "files" will appear in the language of the version of Microsoft Office that was used to save the file as a Web page. For example, suppose you use the Dutch language version of Office to save a file named Page1 as a Web page. The default name of the supporting folder would be Page1_bestanden.
Note If you save your Web page with a short file name (maximum of eight characters, plus a three-character file extension) by clearing the Use long file names whenever possible check box in the Web Options dialog box, the supporting folder is the name of the Web page without the word "files."
Language Default name for Web page supporting folder Arabic .files Basque _fitxategiak Brazilian _arquivos Bulgarian .files Catalan _fitxers Chinese (Simplified) .files Chinese (Traditional) .files Croatian _datoteke Czech _soubory Danish -filer Dutch _bestanden English _files Estonian _failid Finnish _tiedostot French _fichiers German -Dateien Greek .files Hebrew .files Hungarian _elemei Italian -file Japanese .files Korean .files Latvian _fails Lithuanian _bylos Norwegian -filer Polish _pliki Portuguese _ficheiros Romanian .files Russian .files Serbian (Cyrillic) .files Serbian (Latin) _fajlovi Slovakian .files Slovenian _datoteke Spanish _archivos Swedish -filer Thai .files Turkish _dosyalar Ukranian .files Vietnamese .files Note If you save your Web page with a short file name (maximum of eight characters, plus a three-character file extension) by clearing the Use long file names whenever possible check box in the Web Options dialog box, the supporting folder is the name of the Web page without the word "files."
The HTML file I want to edit opens in the wrong Office application
When you open a Hypertext Markup Language (HTML) or Web archive (MHTML) file from the Open dialog box on the File menu, the file opens in the program the file was created in. For example, if you attempt to open an HTML format file in Microsoft PowerPoint that was created in Word, the file opens in Word instead. To open an HTML file in PowerPoint that was created in another Microsoft Office program, right-click the file in the Open dialog box, and then click Open in Microsoft PowerPoint on the shortcut menu.
Note For best results when you edit an HTML or Web archive file, open it in the program the file was created in.
My Web page has the wrong title
The Web page title is the text that appears in the title bar when you view the Web page in your Web browser. If someone stores a link to your Web page, the title appears in that person's history list and favorites list.
- Open an Office application such as Microsoft Word, Excel, or PowerPoint.
- Click File, and then click Open.
- Double-click the folder that contains the Web page with the title you want to change.
- Double-click the Web page.
- Click File, and then click Save as Web Page.
- Click Change Title, and then type the text you want as your title in the Page title box.
Working with graphics
I see a red X, a blank image, or no image at all on my Web
page
If you see a red X, a blank image, or no image at all where your graphics should be, check the following:
A red X indicates a missing graphic. If you move, copy, or rename your Web page, any links to supporting files — such as bullets, background textures, and graphics — might be broken. To automatically make the paths for the linked pictures and hyperlinks relative when you save a Web page, do the following:
- On the Tools menu, click Options.
- Click the General tab, and then click Web Options.
- Click the Files tab.
- Under File names and locations, select the Update links on save check box.
If you save a file as a Web page and then view the Web page in a browser that supports graphics in Vector Markup Language (VML) format, such as Microsoft Internet Explorer 5.0 or later, make sure that VML is turned on in your Web option settings in order to see the graphics on your Web page. If you view the Web page in a browser that does not recognize graphics in VML format (such as Microsoft Internet Explorer 4.0 or earlier) and your graphics aren't showing, check to make sure that you have set the correct Web option by doing the following:
- Open your Web page in the Office application that you used to create it.
- On the Tools menu, click Options.
- Click the General tab, and then click Web Options.
- Click the Browsers tab.
- Under Options, clear the Rely on VML for displaying graphics in browsers check box, and then save your Web page again.
Although all browsers support the same language (HTML), there are some differences among browsers. Some support different versions of HTML and different HTML extensions. Custom options can be set in browsers, such as the default text and background colors, and whether or not graphics are displayed. Consider testing your page in different browsers — some of which are available for downloading on the Web — and with different monitor settings, to make sure that all of your page elements appear.
If you link a graphic to a Web page, and the graphic format isn't supported by your browser, your graphics won't be visible. Make sure that the linked picture is in a graphic format that is compatible with your browser. The .jpg and .gif graphic formats are compatible with most browsers.
If you make a visual change to a linked picture, such as adding a shadow, border or outline, fill, or contrast or brightness adjustment, then your Office application will create another picture with those changes for displaying in a Web page. When you view the Web page in Microsoft Internet Explorer 4.0 or earlier, the picture will appear with the changes, but the link to the original picture will be broken. To fix the link:
Select the picture.
On the Picture toolbar, click Reset Picture.
The graphics and text on my Web page look different on another
computer
If your Web page looks different from what you expect, check the following:
Graphics and text can wrap differently, depending on the video resolution (the size of the screen elements relative to the screen size). The screen size you specify can affect the size and layout of images on a Web page and the image of gradient page backgrounds.
- In the Windows Control Panel, double-click the Display
icon.
- Click the Settings tab.
- Under Screen area (Desktop area in Windows NT 4.0), drag the slider to change the screen resolution.
Note Your monitor and video adapter determine your screen resolution options.
If your graphics and text look different from what you expect, change the screen size settings by doing the following:
- On the Tools menu, click Options.
- Click the General tab, and then click Web Options.
- Click the Pictures tab.
- Under Target monitor, select a screen size in the Screen size box.
Although all Web browsers support the same language (HTML), there are some differences among browsers. Some support different versions of HTML and different HTML extensions. In addition, users can set custom options in browsers, such as the default text and background colors, and whether or not graphics are displayed. Consider testing your page in different browsers — some of which are available for downloading on the Web — and with different monitor settings to make sure all of your page elements appear.
Specifying the language and fonts
My Web page is displaying the wrong characters for a
language
If a Web page is encoded for a different language, an Office application will try to determine the language. If the Office application displays the wrong characters for that language when you open the page in a browser, you can select the language that you think the page is encoded in. Some languages have more than one encoding, so try each encoding until you can read the text.
- On the Tools menu, click Options.
- Click the General tab, and then click Web Options.
- Click the Encoding tab.
- Under Reload the current document as, select the language you think the page is encoded in.
Working with different Web browsers
My Web
page doesn't look right in my Web browser
- On the Tools menu, click Options.
- On the General tab, click Web Options.
- On the Browsers tab, in the People who view this Web page will be using list, select the appropriate browser version.
- In the Options list, select or clear the check box for any features you want to enable or disable.
Note When you choose a setting from the People who view this Web page will be using list, the default features for the selected browser version are set in the Options list.