Displayed Error Messages

Intel Express Installer

Displayed Error Messages

The following messages may appear to the user under certain conditions:

  • Can't create Setup directory. Suggestion:  User might not have administration privileges.

  • Can't write to cleanup log file.
    Suggestion:
     User might not have administration privileges, hard-drive space may be full, or access to a directory is not allowed.

  • Couldn't open log file for writing.
    Suggestion:
     User might not have administration privileges or the hard-drive space may be full.

  • Current system is not an Intel desktop board.
    Suggestion:
     The Intel Express Installer CD is not supported for non-Intel motherboards.

  • Current system is an unsupported Intel desktop board.
    Suggestion:
     Occurs if the user is running an Intel Express Installer CD on a system with an Intel desktop board, but the drivers on the CD are not matched with the correct desktop board.  For example, you are using the wrong Intel Express Installer CD with the desktop board.

  • EIServer cannot create SystemInfo object.  SYSTEMINFO.DLL is not registered.
    Suggestion:
     Either a file copy error occurred or the user might not have administration privileges.

  • Error copying file.
    Suggestion:
     Try installing the component again.

  • Error deleting file; may still be in use.
    Suggestion:
     Don't click on "EIClean Up" or delete any directories while the Intel Express Installer program is running.

  • Error executing a file.
    Suggestion:
     Try installing the component again.

  • Error loading XML parser.
    Suggestion:
     User might not have administration privileges.

  • Error processing registry entry.
    Suggestion:
     User might not have administration privileges.

  • Error registering or unregistering a file.
    Suggestion:
     User might not have administration privileges.

  • Express Installer application failed to initialize.  Do you want to reboot system and try again?
    Suggestion:  If the user clicks YES, the system will reboot and start Express Installer again.  If the user clicks NO, the Express Installer program will exit.

  • Express Installer application failed to launch successfully, please reboot system and try again.
    Suggestion:  Because the system failed to create a needed process, the Express Installer program will exit.  The user must then reboot the system and restart Express Installer again.

  • Express Installer CD was removed from the drive.
    Suggestion:
     Reinsert the CD into the same drive where it was removed from.

  • Express Installer server failed to initialize.
    Suggestion:
     The user may not have administrator privileges, or reboot the system and try again.

  • Express Installer unable to restore its states.
    Suggestion:
     The program came back from a reboot and a problem occurred.  Either reboot the system and try again, or install components individually.

  • Failed to access file due to insufficient user permissions or read-only attribute.
    Suggestion:
     You may not have administrator privileges or a file cannot be updated.

  • Failed to copy strings.
    Suggestion:
     System memory resources might be low.

  • Failed to get file path.
    Suggestion:
     Retry the operation.

  • Failed to load string resources from the resource DLL.
    Suggestion:
     The system needs the resource DLL.  Exit the Intel Express Installer program and try again.

  • Failed to load the resource DLL.
    Suggestion:
     The system needs the resource DLL.  Exit the Intel Express Installer program and try again.

  • Failed to select the component's dependent(s).
    Suggestion:
     Reselect the component again with required dependent items.

  • File needed for installation not found.
    Suggestion:
     One of the component files may be missing.  Try again.

  • File not found.
    Suggestion:
     Either restart the program or check the Temp directory (such as C:\Documents and Settings\<UserID>\Local Settings\Temp) on the system hard-drive and delete all files that begin with "EI4_".

  • Invalid address: <address>
    Suggestion:
     Try again now or at a later time.

  • Invalid filename: <filename>
    Suggestion:
     Server error -- Rerun the Intel Express Installer program or try later.

  • Invalid local address.
    Suggestion:
     Verify your directory setting in the Options screen.

  • Not enough hard-drive space to run program.
    Suggestion:
     User might not have administration privileges or the hard-drive space may be full.

  • Operation aborted.
    Suggestion:
     Try again now or at a later time.

  • Process timed-out.
    Suggestion:
     Try installing the component again.

  • Required reboot not performed because of cancelled installation.
    Suggestion:
     Expect to do one more reboot before using the system.

  • Saving the report as anything but a TXT or RTF file may cause it to display incorrectly when viewed.  Click OK to continue or Cancel to save the file with a different name.
    Suggestion:
     You tried to use the wrong file extension to save the report.  Click Cancel and try again with either a TXT or RTF extension.

  • Server busy.
    Suggestion:
     Try again now or at a later time.

  • Server is shutting down.
    Suggestion:
     Try again at a later time.

  • The application failed to initialize successfully.
    Suggestion:
     Reinsert the Intel Express Installer CD and try again.

  • The collection is empty.
    Suggestion:
     Restart the Intel Express Installer program.

  • The input index is out of bounds.
    Suggestion:
     Restart the Intel Express Installer program.

  • Unknown error in Express Installer GUI.
    Suggestion:
     If this error message appears, either restart Intel Express Installer or reboot the system.

  • Unknown Express Installer error code.
    Suggestion:
     If this universal error message appears, either restart Intel Express Installer or reboot the system.

  • Unknown Setup Program error.
    Suggestion:
     If this error message appears, either restart Intel Express Installer or reboot the system.

  • Unable to read INI configuration file.
    Suggestion:
     Restart the Intel Express Installer program.

  • Unknown error occurred.
    Suggestion:
     Check the Intel Express Installer CD and rerun the application.

  • URL is not formed correctly.
    Suggestion:
     Server error -- Rerun the Intel Express Installer program or try later.

  • User does not have administrator privileges.
    Suggestion:
     Obtain required permissions and try again.

  • Warning: You are about to install a non-WHQL certified component.  Express Installer will turn OFF the non-WHQL warning.  Do you wish to continue?
    Suggestion:
     The component is an early release and has not reached final WHQL certification.  To continue, select Yes.  You can use Web Updates later to download the component again once WHQL certification is finalized.

  • XML file is not matched to desktop board.
    Suggestion:
     Current system has an unsupported Intel desktop board.