The Interface at a Glance

Voice Capture Solo Client

The Interface at a Glance

Monitored Group: The group is the primary means for organising your monitored users and queues into easily searchable categories

Group Members (Agents): This is the list of queues or users that have been added to the selected monitor group

Filter Field: Adding in part or all of the Extension, Queue or User name to this field will filter the list of available Queues and Groups for selection.

Add Selected: Adds the selecetd Queues and Users to the highlighted group.

Hide Panel: Hides the Add Extension and Add Queue panel.

See Also

Using Voice Capture Solo Client

Starting Voice Capture Solo Client

Right-Click Menu Options

Adding an Extension or Queue

Working with Your Group

Monitoring a Queue

Settings Overview

Status Indicators

Saving Groups and Closing Voice Capture Solo Client