documentation.HELP! IPFX Live Desktop Documentation

SMS

IPFX Live Desktop

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SMS

Screenshot Template

SMS Server

If SMS messaging is enabled, you can send a message to multiple mobile phone numbers as long as you separate each number with a semi-colon (;), i.e:

See Also

Directory

What is the Directory?

Dialing from the directory

Changing a Location

Dialling Other Available Numbers

Conferencing

Chat

Setting a Callback

Send an Email message from the Directory

Extension Properties

View Extension Images

Customized Printout

Print Preview

Customizing the Directory in your IPFX Client

Filtering the Directory

Company Directory

Personal Directory

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Table of contents

  • IPFX Live Desktop
  • About This Guide
    • Who This Guide Is For
    • Phone limitations
    • Typographical Conventions
    • Getting Help
  • What is IPFX Live Desktop?
  • Before You Begin
  • How to Start
    • Security Warning - Windows XP SP2
    • Password Verification
  • How to Use
    • IPFX Phone Control Toolbar
      • Using locations
        • What are locations?
          • Locations and default return times
        • Setting your location in IPFX Live Desktop
          • Setting your location using a menu shortcut
        • Returning from a location
        • Setting another extension's location
          • Changing another extension's Location - Directory
          • Changing another extension's Location - Sidebar
          • Setting a location for multiple extensions
        • Entering Operator Instructions
        • Editing your Location settings in Live Desktop
          • Prime Time Tab
        • Changing your extension's properties
          • Details Button
          • Viewing Queue Properties
            • Changing Work Time
            • Auto Answer Queue Calls
            • Personal Queue Priority
          • Setting up your mailbox phone numbers
          • Properties
          • Groups Tab
            • Personal Voicemail Distribution Groups
            • Personal Contact Groups
          • Viewing Site Specific Details
          • PABX Tab
          • Hours
          • Related
          • Call Profiles
            • Adding a New Call Profile
            • Add the Settings/Properties to your Call Profile
      • Voicemail
        • What is Voicemail?
        • Voicemail Icon
        • Voicemail Toolbar / Playback Controls
        • Other Voicemail Folders
        • To view new/saved/deleted/future voicemail messages
        • Opening a Voicemail Message
        • Deleting a Voicemail Message
        • Quick Notification of Voicemail Messages
        • Remote Voicemail Access
          • Saving money by specifying Remote Access numbers
          • Clearing Voicemail Messages when you are Offsite
        • Forward to Voicemail
      • Send a message
        • What is "Sending a Message?"
        • Sending a Message
      • Directory
        • What is the Directory?
        • Dialing from the directory
        • Changing a Location
        • Dialling Other Available Numbers
        • Conferencing
          • Meet Me Conferences
        • Chat
        • Setting a Callback
        • SMS
        • Send an Email message from the Directory
        • Extension Properties
        • View Extension Images
        • Customized Printout
        • Print Preview
        • Customizing the Directory in your IPFX Client
        • Filtering the Directory
        • Company Directory
          • What is the Company Directory?
          • Dialling from your Company Listing
          • Transferring a Call to the Company Directory
          • Ending the Call
        • Personal Directory
          • Accessing Personal Directory
          • Dialling from your Personal Listing
          • Transferring a Call
          • Ending the Call
          • Adding / Editing a New Contact
      • Queues
        • What is a Queue?
        • Viewing Queues
        • Viewing Queue Agents and Call Flow
          • Queue Name
          • Queue Statistics
          • Agent Information
        • Viewing Queue Calls
          • Queue Calls
          • Document Queuing
          • How a Callback presents itself to an Agent
        • Queue Pickup
        • Last Agent to Log out of Queue Notification
        • Queue Hold
        • Queue Control
        • Queue Properties
      • Dial
        • Dial/Making an Outbound Call
        • Recently Dialled Numbers
        • Answering a Call
        • Hangup/Completing a Call
        • Transferring a Call
        • Complete Transfer
        • Cancel Transfer
        • Hold
        • Resume
        • Queue Hold
        • Queue Resume
        • Hold For
        • Pickup
        • Monitor
        • Intrude
      • Work Time
        • What is Work Time?
        • Adding Work Time
        • Custom Work Time
        • Clear Work Time
        • Setting default Work Time
      • Contact
        • What is a Contact?
        • Adding a Contact
      • Record
        • What is Record?
        • Recording Criteria
        • Recording a Conversation
        • Stop Recording a Conversation
      • Reports
      • Options
        • General Tab
        • Network Tab
        • Popups Tab
        • Keys Tab
    • IPFX Telephony Group Shortcuts
      • Configuring the Sidebar
    • Main Window
      • Voicemail
        • Directory
        • Queues
    • System Tray
      • Alerts
        • Call alerts
        • Location Notification alerts
      • Activating the IPFX Live Desktop Popup Screen
        • Callers in Voicemail
        • Open a Popup screen
        • Popup Screen Options
        • How to replace a Call Screen with a Call Alert
        • How to resize your Popup Screen
        • Wrapup Codes
          • How to View Wrapup Codes
          • How to use Wrapup Codes
          • Wrapup Folders
          • How to Use Notes
  • FAQs
    • What is the easiest way to change my Location?
    • How do I revert back to only viewing the Tool Bars after I’ve been in a full screen?
    • How do I Delete an Extension (Icon) from my Side Bar?
    • What is the easiest way to tell if I have any New messages?
    • Can I Record my greetings using IPFX Live Desktop?
    • Can I listen to Another Extensions messages?
    • How do I change Another Extensions Location?
    • What does it mean if some of the Icons in the Top Tool Bar are grey?
    • How do I Close IPFX Live Desktop?
  • Insight - Viewing Extension Details and Appointments
    • Viewing Main Tab of Insight
    • Viewing User Tab of Insight
    • Viewing Related Tab of Insight
    • Viewing Schedule Tab of Insight
  • Suppressing Voice Capture

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