Personal Contact Groups

IPFX Live Desktop

Personal Contact Groups

Personal Contact Groups enable you to create a group of contacts which include Extensions, External Contacts, and Wildcards.  This Personal Contact Group can then be used when setting up a Call Profile that will enable you to route anyone calling from that contact group via the phone system to a specific destination of your choice, when all calls would normally route through to voicemail.

Note: IPFX Administrator will see the Call Pickup Groups for an NEC PABX Platform under Personal Voicemail Distribution Groups.

To Create your own Personal Contact Groups

  • Right-click on your Extension in the Directory and select Properties.
  • Select the Groups Tab.
  • Select Create or Change Personal Contact Groups to add to or edit a Group.

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  • When you select Create from the Properties Screen, Personal Contact Groups section,  the following screen displays enabling you to either -
    • Click the Select button to choose from the Contacts/Extensions/Wildcards currently active for the system, or
    • Click the Create button to create a new Contact or Wildcard and/or select extensions.

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To Create a Personal Contact

  • Click Create.  The New Contact screen shown below displays. Enter relevant data for your contact. Select Personal Contact from the drop-down box.

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  • Click OK when this contact has been set up.

The new contact will be automatically selected in the Contact Group Properties view.

Adding a Personal Contact to a Contact Group

When you have created your Personal Contacts, you can add them to an existing Contact Group or create a New Group.

  • Click Change from the Properties Screen.

    The Contact Group Properties Screen displays showing existing contacts for that group (if any).

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  • Click the Contacts Tab then click the Select button from this Screen.

    The Select Personal Contacts Screen displays showing existing contacts for that Group. 

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  • Highlight the required contact(s) and click the >(Move) button to add the Selected Contacts.

    Click OK.

  • Your selections will then display in the Contacts field as shown in the screen below.

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Adding Extensions to your Contact Group

  • Click the Extensions Tab from the Contact Group Properties screen.

(The Screen below displays with the selected extensions for this group).

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  • Click Select to Add/Remove extensions. The Select Extensions screen displays.

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  • Add extensions to the Selected list by highlighting the Available extensions and clicking the > (Move) button.
  • Click OK.

Adding Wildcards to your Personal Contact Group

  • Click the Wildcards Tab from the Contact Group Properties screen, as displayed below.

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  • Click Create to create a Wildcard to add to your Personal Contact Group.

    The Contact Group Wildcard Properties Screen displays.

  • Enter the Description and Wildcard details as required. 

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  • Click OK.

To Add an existing Wildcard to your Group

Click the Wildcards Tab from the Contact Group Properties screen.

  • Click the Select button.

    The Select Wildcards screen displays.

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  • Add/Remove Wildcards by selecting and using the < > (Move) buttons.
  • Click OK.

Note: To select more than one item at a time, hold down the Ctrl Key.

See Also

Groups Tab

Personal Voicemail Distribution Groups