Settings/Status - Reader Diagnostics

Universal Reader Assistant

Reader Diagnositcs

Navigation Path: Settings/Status > Reader Diagnostics

This section displays version information about URA and the connected reader. When contacting ThingMagic support for issues found while using URA it is recommended this information be provided.

  • RFID Engine - type of reader connected to.
  • Firmware Version - firmware running on the connected reader.
  • Hardware Version - version of hardware (can be useful to support when issues arise).
  • Universal Reader Assistant - running version of URA
  • MercuryAPI Version - version of the MercuryAPI SDK this URA was built with.