Viewing and Managing Customers
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You can view the list of all your customers, add registered customers or register customers who are not registered with the coaching institute.
You can view the following:
1. Picture: Displays the photograph of the customer.
2. Name: Displays the name of the customer.
3. Status: Displays the status. When you add an unregistered customer, the status is set to Active, by default. The status is Pending for Approval, when you link an unregistered customer with an existing customer and waiting for the customer to approve the process.
4. Email: Displays the email address of the customer.
5. Number: Displays the phone number of the customer.
You can also do the following:
· Click
at the bottom of the screen to perform various operations.
· Click
to add a registered or an unregistered customer. To add a registered
customer to the coaching institute, click Add a registered Customer.
You can only
add customers who have registered through the website. To register an unregistered
customer, click Add an Unregistered Customer.
· Click
to search for a specific customer record. A search area appears at the top of
the screen. Enter either the name of the customer, email address or the phone
number and click
to search for the respective record or click
to clear the
data.
· To export the list of all customers to a spreadsheet, click . You can export the
records in this table into an Excel, CSV, XML, or a Text file. Click one of these values
from the list to save the records into your local system.
· To
filter customer records based on a specific criteria, click .
· Hover your mouse over the customer record and click to delete. You can only delete a customer who is waiting for acceptance.
· Hover your mouse over the customer record and click to modify
the details, or
click
to terminate the subscription, or click
to add subscription
for an
active customer. Note that you can perform these operations only when the customer
status is Active. You can click
to link
an unregistered customer with an existing
customer. Note that the Link User option is available only for unregistered
customers.
· Click
to close the options.