Troubleshooting
Online Troubleshooters from PSS
Microsoft® Product Support Services (PSS) has implemented online troubleshooters, which are Web-based interactive guides for pinpointing and resolving customer problems.
To use an online troubleshooter, go to the page relating to an issue, and select one of the problems listed, for example "I can't create or administer a linked server" or "I can't establish a trusted connection." Subsequent statements and questions with interactive links help pinpoint and diagnose the trouble. Steps are then recommended to solve the problem as quickly as possible.
See Also
Viewing Online Troubleshooters and Other PSS Web-based Information