Troubleshooting
Help with Connectivity
The online Connectivity Troubleshooter is designed to help you resolve problems that may cause you to receive connectivity errors when you use Microsoft® SQL Server™ 2000.
Note For international users of SQL Server Books Online, the text of the problems as well as the references to Knowledge Base articles appear in English and can be found on nonlocalized Web sites.
Common starting points for troubleshooting connectivity include:
- I'm unable to register a new server in SQL Enterprise Manager.
- I'm unable to connect - "Specified SQL Server not found," "SQL Server does not exist," or "Access denied."
- I'm unable to connect from an ODBC application.
- I'm unable to establish a trusted connection.
- I'm unable to connect. The message is "Login failed."
- I'm unable to connect through a firewall.
- Encryption not supported on SQL Server ConnectionOpen (PreLoginHandshake()).
To access troubleshooters online, see Viewing Online Troubleshooters and other PSS Web-Based Information.