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Customer Lead Time (Received to Request)
Scorecard tracks from the Order Received Date to the Customer Requested Date. Expedite dates, credit holds, temporary holds, and 'grace days' are NOT considered in this comparison. Weekends and holidays ARE considered in the calculation.
NOTE: This will be calculated for all opens and shipments. It will be used in lead time calculations. This is a Standard Default calculation. Order Received Date is use for filtering records for both Shipped and Open status option.
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Tyco Electronics Lead Time (Received to Schedule)
Scorecard tracks from the Order Received Date to the Schedule Date. Expedite dates, credit holds, temporary holds, and 'grace days' are NOT considered in this comparison. Weekends and holidays ARE considered in the calculation.
NOTE: This will be calculated for opens and shipments. This is a Standard Default calculation. Order Received Date is use for filtering records for both Shipped and Open status option.
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Shipping Lead Time (Received to Shipped)
Scorecard tracks from the Order Received Date to the Shipped Date. Expedite dates, credit holds, temporary holds, and 'grace days' are NOT considered in this comparison. Weekends and holidays ARE considered in the calculation.
NOTE: This will be calculated for shipments only. This is a Customer Variable and a Standard Default calculation. Shipped Date is use for filtering records.