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Scorecard tracks from the Commit Date to the Release Date . Weekends and holidays are considered in the calculations.
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For non-JIT customers, if the Release Date is before the Customer Requested Date (or the Customer Requested Expedite Date) and the Schedule Date is after the Customer Requested Date (or the Customer Requested Expedite Date), the Customer Requested Date (or the Customer Requested Expedite Date) will become the Commit Date.
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If the schedule was on Credit Review, performance is tracked from the Credit Off Date or from the Commit Date, whichever is the latest. One day is added to the Credit Off Date for calculation purposes only if the Release Date is greater than the Credit Off Date.
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For Temporary Holds (TH):
A. If Commit and Release Dates are on or within the TH period, the measurement is on-time.
B. If Commit and Release Dates are both before or both after the TH period, the calculation is the standard Release Date to Commit Date comparison.
C. If the Commit Date is before the TH On Date and the Release Date is greater than the TH Off Date, the calculation is Release Date to Commit Date, minus the TH period plus one day.
D. If the Commit Date is within the TH period and the Release Date is greater than the TH Off Date, the calculation is Release Date to Commit Date, minus the TH period.
E. If the Commit Date is within the TH period and the Release Date is greater than the TH Off Date, the calculation is Release Date to TH Off Date (plus one day).
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99/99/99 signifies a non-schedule date for AMP USA only. Whenever a release is made against a non-schedule date, the measurement is always reflected as -999.
NOTE: This will be calculated for all opens that have a release date and all shipments. This is a Standard Default calculation.