Focus20 Customers
A list of Focus20 Customers can be brought up under the "Maintenance" heading on the home page of the Global Delivery Scorecard application. This is the list that is referenced by the Focus20 Graphical Scorecard application.
To add customers to the Focus20 Customers list, click the "Add" button at the top of the screen, and enter the appropriate information about the customer, including Business Units, Customer Type, Region, Customer Org, and Customer Account Number, then click submit. All fields are available in drop-down menus - other than the account number.
The customer will then be added to the list, and will be considered in the Focus20 Graphical Application.