Amicus allows you to reverse customer payments by using EFTPOS as a reversal method. To reverse a payment with EFTPOS click on Sales from the Amicus Toolbar and then click on Reverse Payment. Alternatively, click on Credits & Reversals from the Transactions Menu and click on Reverse Payment.

Doing either of these options will open up the Reverse Payment Screen (See Reversing a Customer Payment for more information). Once you are on this screen click on the Reverse Payment button and select the EFTPOS Refund option.

NOTE: this cannot be undone. If the original sale was made with EFTPOS you only make a reverse payment into either Cash, EFTPOS or Account Credit.

Figure : Reverse Payment Confirmation dialogue

Click Apply Changes to continue.

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