Quarantine purge error
This error dialog tells you that there was a problem while purging malware. This could be because of insufficient privileges, in which case the user is offered the opportunity to re-open the Quarantine with full administrator privileges.
Helpful Hint
Tick the boxes that best describe your situation. A suggested solution will then appear below.
Are you using Windows Vista or later?
Are there other users of this computer?
Are you the first user set up on this computer?
Do you know if your account is an administrator account?
Do you have the password of an administrator account?