Event Viewer

NI-Serial Troubleshooting Wizard

Event Viewer

The Event Viewer is used to maintain a system log. If the NI-Serial driver fails to start properly, it records entries in the system log that explain why it failed to start.

Follow these steps to use the Event Viewer:

  1.  Click here to access the Event Viewer.
  2. From the left window pane, select System Log if you are running Windows 2000. For Windows XP, this option is called System.
  3. Select the View menu and make sure All Records and Newest First are selected.
  4. Begin examining the event details from the top of the list. To view event details, double-click on the event.
  5. The events of interest are those with the word niser in the Source column. You are looking for serial-related events that mention a resource conflict. You can ignore all other serial-related events.
  6. Note the very first resource conflict encountered. You need to know the type of resource conflict, for example, I/O address or IRQ. You also need to know which board the conflict is for.
Note  Be careful not to look past the last event logged since the system started. The event whose Source is EventLog with a description of The Event log service was started is the first event logged when the system starts up.