Diagnosis and Troubleshoot

Network Diagnose & Troubleshoot

Basic Config, Diagnosis and Troubleshoot

 

Diagnosis :

*Apr 14 17:19:31.600: %DUAL-5-NBRCHANGE: EIGRP-IPv4 100: Neighbor 100.1.2.1 (GigabitEthernet2) is down: retry limit exceeded

====>Solution: https://community.cisco.com/t5/routing/eigrp-retry-limit-exceeded/td-p/1925586

Configuration guide
ipv6 unicast-routing
!
router eigrp 100
 network 100.0.0.0 0.7.255.255
 eigrp router-id 2.2.2.2
!
ipv6 router eigrp 100
 eigrp router-id 2.2.2.2
 default-metric 1 0 1 1 1400
!
interface GigabitEthernet1
 ipv6 eigrp 100
!
interface GigabitEthernet2
 ipv6 eigrp 100
!
interface GigabitEthernet5
 ipv6 eigrp 100
!
interface Loopback0
 ipv6 eigrp 100
!
 
Show commands EIGRP
check interfaces---
sh eigrp address-family ipv6 interfaces

check events and updates between neighbors---
sh eigrp address-family ipv6 events

check traffic flow between neighbors---
sh eigrp address-family ipv6 traffic

check eigrp topology / database---
sh eigrp address-family ipv6 topology

PASSIVE ==> Good
ACTIVE ===> Something is Wrong

Diagnosis and Tshoot

R2#sh eigrp address-family ipv4 events | s 100.0.0.3
32   18:19:25.197 Metric set: 100.0.0.3/32 metric(130816)
34   18:19:25.197 Update sent, RD: 100.0.0.3/32 metric(Infinity)
36   18:19:25.197 Update sent, RD: 100.0.0.3/32 metric(Infinity)
37   18:19:25.197 Route installed: 100.0.0.3/32 100.2.3.3
38   18:19:25.197 Route installing: 100.0.0.3/32 100.2.3.3
39   18:19:25.197 Find FS: 100.0.0.3/32 metric(Infinity)
41   18:19:25.197 Rcv update dest/nh: 100.0.0.3/32 100.2.3.3
42   18:19:25.197 Metric set: 100.0.0.3/32 metric(Infinity) 


R2#sh eigrp address-family ipv4 interfaces          
EIGRP-IPv4 Interfaces for AS(100)
                            Xmit Queue   PeerQ        Mean   Pacing Time   Multicast    Pending
Interface           Peers  Un/Reliable  Un/Reliable  SRTT   Un/Reliable   Flow Timer   Routes
Gi1                      1        0/0       0/0           7       0/0           50           0
Gi2                      0        0/0       0/0           0       0/0            0           0
Gi4                      0        0/0       0/0           0       0/0            0           0
Gi5                      0        0/0       0/0           0       0/0            0           0
Lo0                      0        0/0       0/0           0       0/0            0           0
R2#


R2#sh eigrp address-family ipv4 traffic
EIGRP-IPv4 Traffic Statistics for AS(100)
  Hellos sent/received: 594/150
  Updates sent/received: 5/4
  Queries sent/received: 0/0
  Replies sent/received: 0/0
  Acks sent/received: 2/4
  SIA-Queries sent/received: 0/0
  SIA-Replies sent/received: 0/0
  Hello Process ID: 586
  PDM Process ID: 585
  Socket Queue: 0/10000/2/0 (current/max/highest/drops)
  Input Queue: 0/10000/2/0 (current/max/highest/drops)

R2#

R2#sh eigrp address-family ipv4 topology 100.0.0.3/32
EIGRP-IPv4 Topology Entry for AS(100)/ID(2.2.2.2) for 100.0.0.3/32
  State is Passive, Query origin flag is 1, 1 Successor(s), FD is 130816
  Descriptor Blocks:
  100.2.3.3 (GigabitEthernet1), from 100.2.3.3, Send flag is 0x0
      Composite metric is (130816/128256), route is Internal
      Vector metric:
        Minimum bandwidth is 1000000 Kbit
        Total delay is 5010 microseconds
        Reliability is 255/255
        Load is 1/255
        Minimum MTU is 1500
        Hop count is 1
        Originating router is 3.3.3.3
R2#

R2#sh ipv6 protocols | b EIGRP
EIGRP-IPv6 Protocol for AS(100)
  Metric weight K1=1, K2=0, K3=1, K4=0, K5=0
  Soft SIA disabled
  NSF-aware route hold timer is 240
  EIGRP NSF disabled
     NSF signal timer is 20s
     NSF converge timer is 120s
  Router-ID: 2.2.2.2
  Topology : 0 (base)
    Active Timer: 3 min
    Distance: internal 90 external 170
    Maximum path: 16
    Maximum hopcount 100
    Maximum metric variance 1
    Default redistribution metric is 1 0 1 1 1400

  Interfaces:
    GigabitEthernet1
    GigabitEthernet2
    GigabitEthernet5
  Redistribution:
    None

R2#sh ip protocols | b EIGRP 
  EIGRP-IPv4 Protocol for AS(100)
    Metric weight K1=1, K2=0, K3=1, K4=0, K5=0
    Soft SIA disabled
    NSF-aware route hold timer is 240
  EIGRP NSF disabled
     NSF signal timer is 20s
     NSF converge timer is 120s
    Router-ID: 2.2.2.2
    Topology : 0 (base)
      Active Timer: 3 min
      Distance: internal 90 external 170
      Maximum path: 4
      Maximum hopcount 100
      Maximum metric variance 1

  Automatic Summarization: disabled
  Maximum path: 4
  Routing for Networks:
    100.0.0.0/13
  Routing Information Sources:
    Gateway         Distance      Last Update
    100.2.3.3             90      00:19:40