documentation.HELP! IPFX Live Toolbar Documentation

Using locations

IPFX Live Toolbar

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Using locations

In This Section

What are locations?

Setting your location in IPFX Live Toolbar

Returning from a location

Setting another extension's location

Entering Operator Instructions

Editing your Location Settings in Live Toolbar

Changing your extension's properties

Call Profiles

See Also

Using The IPFX Live Toolbar

Directory

Queues

Dial

Send to Voicemail

Send a message

Record

Work Time

Configuration

Reports

Display Screen

Properties

Insight - Viewing Extension Details and Appointments

Suppressing Voice Capture

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Table of contents

  • IPFX Live Toolbar
  • About This Guide
    • Who This Guide Is For
    • Typographical Conventions
    • Getting Help
  • What is IPFX Live Toolbar?
  • Before You Begin
  • Starting IPFX Live Toolbar
  • Using The IPFX Live Toolbar
    • Using locations
      • What are locations?
        • Locations and default return times
      • Setting your location in IPFX Live Toolbar
      • Returning from a location
      • Setting another extension's location
        • Setting another extension's location from the Directory using Live Toolbar
        • Setting a location for multiple extensions
      • Entering Operator Instructions
      • Editing your Location Settings in Live Toolbar
        • Prime Time Tab
      • Changing your extension's properties
        • Details Button
        • Viewing Queue Properties
          • Changing Work Time
          • Auto Answer Queue Calls
          • Personal Queue Priority
        • Setting up your mailbox phone numbers
        • Properties
        • Groups Tab
          • Personal Voicemail Distribution Groups
          • Personal Contact Groups
        • Viewing Site Specific Details
        • PABX Tab
        • Hours
        • Related
      • Call Profiles
        • Adding a New Call Profile
        • Add the Settings/Properties to your Call Profile
    • Directory
      • What is the Directory?
      • Dialing from the directory
      • Dialling Other Available Numbers
      • Chat
      • Send an Email message from the Directory
      • Extension Properties
      • View Extension Images
      • Customized Printout
      • Print Preview
      • Customizing the Directory in your IPFX Client
      • Filtering the Directory
      • Company Directory
        • What is the Company Directory?
        • Dialling from your Company Listing
        • Transferring a Call to the Company Directory
        • Ending the Call
      • Personal Directory
        • Accessing Personal Directory
        • Dialling from your Personal Listing
        • Transferring a Call
        • Ending the Call
        • Adding / Editing a New Contact
    • Queues
      • What is a Queue?
      • Viewing Queues
      • Viewing Queue Agents and Call Flow
        • Queue Name
        • Queue Statistics
        • Agent Information
      • Viewing Queue Calls
        • Queue Calls
        • Document Queuing
        • How a Callback presents itself to an Agent
      • Queue Pickup
      • Last Agent to Log out of Queue Notification
      • Queue Hold
      • Queue Control
      • Queue Properties
    • Dial
      • Dial/Making an Outbound Call
      • Recently Dialled Numbers
      • Answering a Call
      • Hangup/Completing a Call
      • Transferring a Call
      • Complete Transfer
      • Cancel Transfer
      • Hold
      • Resume
      • Queue Hold
      • Queue Resume
      • Hold For
      • Pickup
      • Monitor
      • Intrude
    • Send to Voicemail
    • Send a message
      • What is "Sending a Message?"
      • Sending a Message
    • Record
      • What is Record?
      • Recording Criteria
      • Recording a Conversation
      • Stop Recording a Conversation
    • Work Time
      • What is Work Time?
      • Adding Work Time
      • Custom Work Time
      • Clear Work Time
      • Setting default Work Time
    • Configuration
    • Reports
    • Display Screen
    • Properties
      • General Tab
      • Queues Tab
      • Templates Tab
        • Adding a New Template
        • Editing a Template Field
        • Deleting a Template Field
        • Deleting a Template
        • Changing the Order of the Templates
        • Changing the Transition Time of the Templates
    • Insight - Viewing Extension Details and Appointments
      • Viewing Main Tab of Insight
      • Viewing User Tab of Insight
      • Viewing Related Tab of Insight
      • Viewing Schedule Tab of Insight
    • Suppressing Voice Capture

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