Hardware

Creative ZEN Stone Plus

Hardware

After my player is turned on, why does it turn off immediately?

The battery may be too depleted to power your player. Launch Creative Media Lite to check that the battery level is at least 75%.

Before turning on the player again, charge the player for approximately two to three hours by connecting the USB cable to an actively running computer before turning on the player again. Avoid using a USB hub.

If you encounter problems after two to three hours, try the following:

  • Do not use a USB hub and ensure that the USB cable is connected properly.
  • Connect your player to another computer.