Missing IP Address ENET/100

NI-488.2 Troubleshooting

Missing IP Address ENET/100

The GPIB-ENET/100 is not powered on and ready to operate, or the IP address is either unspecified or incorrectly specified. Follow these steps to resolve the problem:

  1. Ensure that the GPIB-ENET/100 is powered on. The PWR/RDY LED should be steady yellow or orange.
  2. Go to Start»Settings»Control Panel»Network and Dial-up Connections. Verify that there is a Local Area Connection and it is enabled. Right-click on the Local Area Connection and select Properties. Ensure that TCP/IP is listed and selected in the Local Area Connection properties.
  3. Verify that the GPIB-ENET/100 has been properly assigned an IP address or hostname by doing the following:
    1.  Click here to start the NI Ethernet Device Configuration utility.
    2. Look for the GPIB-ENET/100 interface you want to configure on the list of network devices. You can identify your interface by its serial number or Ethernet address printed on the baseplate label.
    3. Record the IP address or hostname of your interface from the IP address/hostname field. If there was an error, or the interface shows up as unconfigured, refer to the GPIB Hardware Guide for instructions on configuring the interface.

       Click here to open the GPIB Hardware Guide.

    4. The NI Ethernet Device Configuration utility can discover your GPIB-ENET/100 only if it is on the same subnet as the computer running the utility. If you cannot determine the IP address using the NI Ethernet Device Configuration utility, contact your network administrator.
  4. Verify that the IP address is set correctly for your GPIB interface.
    1.  Click here to start Measurement & Automation Explorer.
    2. Under Measurement & Automation Explorer, expand the Devices and Interfaces folder. Look for the GPIB interface you want to configure on the list of network devices.
    3. Click on the interface name and view the GPIB interface properties.
    4. Verify that the IP Address field matches the IP address or hostname from step 3.
  5. Verify that the GPIB-ENET/100 is correctly configured for your network. The easiest way to do this is to use a network utility called ping. Open a command window and type in the following command:
  6. ping <IPaddress>

    where <IPaddress> is the IP address assigned to your GPIB-ENET/100 in step 3. If you are accessing a GPIB-ENET/100 via a hostname, type in the following command instead:

    ping <hostname>

    If the ping utility is unable to communicate with the GPIB-ENET/100, verify your IP address/hostname with your network administrator.

  7. If these steps do not resolve the issue, delete the GPIB-ENET/100 interface from MAX and run the Add GPIB-ENET/100 wizard again.
  8.  Click here to run the Add GPIB-ENET/100 Wizard.