Installation, Configuration and Hardware

Installing from Dual CD/DVD ROM Drive Systems

Installation fails if you attempt to install AutoCAD 2009 installation discs in different drives of a dual CD/DVD ROM drive system. You must use the same disc drive in order to complete the installation process.

HTML Help Fails When Launched from a Network Drive

You cannot launch the Help System from a network drive. A "Page Cannot Be Displayed" warning is displayed. This limitation is a result of the Windows Security Update #896258 from Microsoft.

To Install the Autodesk Network License Manager

1. On the AutoCAD 2009 Installation wizard, click Install Tools and Utilities.
2. On the Select the Products to Install page, ensure that the Network License Manager is selected. Click Next.
3. Review the Autodesk software license agreement for your country or region. You must accept this agreement to proceed with the installation. Choose your country or region and click I Accept. Click Next.
   NoteIf you do not agree to the terms of the license and wish to terminate the installation, click Cancel.
4. On the Review - Configure - Install page, click Configure.
5. If you selected multiple products on the Select Products to Install page (Step 3), then click the Network License Manager tab.
6. Do one of the following:
   • Accept the default installation path (C:\Program Files\Autodesk Network License Manager\).
   • Click [...] to specify a different path. If you enter a path that does not exist, a new folder is created using the name and location you provide.
   NoteDo not install the Network License Manager on a remote drive. When you install the Network License Manager files, you must provide a path to a local drive. You must also specify the drive letter; the universal naming convention (UNC) is not supported.
7. On the Review - Configure - Install page, click Install.
8. On the Installation Complete page displays, click Finish.

Running a Network License Manager on Microsoft Windows Vista

When starting the network version of AutoCAD 2009 on a Microsoft Windows Vista workstation, you may encounter licensing error -15 if the license manager is running on Windows Vista (FLEXlm server version 11.4.100). Do the following:

• Install the latest Service Pack and updates for Microsoft Windows Vista.

If you continue to encounter errors, do the following:

• On the Start menu (Windows Vista), click Control Panel Network and Sharing Center Manage Network Connections, right-click on Local Area Connection. Select Properties. Uncheck Internet Protocol 6 (TCP/IPv6). Click OK.

To Install the Network License Activation Utility

1. On the AutoCAD 2009 Installation wizard, click Install Tools and Utilities.
2. On the Select the Products to Install page, ensure that the Network License Activation Utility is selected. Click Next.
3. Review the Autodesk software license agreement for your country or region. You must accept this agreement to proceed with the installation. Choose your country or region and click I Accept. Click Next.
   NoteIf you do not agree to the terms of the license and wish to terminate the installation, click Cancel.
4. On the Review - Configure - Install page, click Configure.
5. If you selected multiple products on the Select Products to Install page (Step 3), then click the Network License Activation Utility tab.
6. Do one of the following:
   • Accept the default installation path (C:\Program Files\Autodesk Network License Manager\Network License Activation Utility\enu\).
   • Click [...] to specify a different path. If you enter a path that does not exist, a new folder is created using the name and location you provide.
7. On the Review - Configure - Install page, click Install.
8. On the Installation Complete page displays, click Finish.

FlexLM License is Created in Two Locations

The FLEXlm License Finder dialog box may not display upon each launch of AutoCAD 2009 for non-administrative users who are using Windows Vista 64-bit. This is becuase the license server path information is stored in the HLKM\STOFTWARE\Wow6432Node path, which is not accessible to non-administrative users.

To fix this problem, replicate the license server path information stored in the above path to go to the HKLM\software\FLEXlm License Manager path.

Graphics Card Driver Update

For the best program performance, verify and update your graphics card driver. For more information, see Graphics Card Driver Update.

Remote Access Applications

It is not recommended that you use any type of remote access application in conjunction with AutoCAD 2009 when it is configured to use hardware acceleration. Most remote access applications cannot support hardware acceleration, whic can cause general display failure and instability. If you need to use remote access applications, disable hardware acceleration or use the /NOHARDWARE command line switch to start AutoCAD 2009 in Software mode.

Hardware Certification Database

To download and install the latest hardware certification XML file, visit the Hardware Certification website at http://www.autodesk.com/autocad-graphicscard.