Error code 27

IntelliSoft

IntelliSoft Group Inc.

Error code 27

Problem:Error Id= 27

Socket Timeout Error.

Solution:

    • Check that the network is working correctly (use the ping command to test, for example, ping 192.0.0.9£©
    • Check that the address and port of the SMTP server are valid
      • Check that the server address is typed correctly and the format is correct. The server address is not in block list of any other software.
      • Check that the port is opened (use the telnet command to test, for example, telnet 192.0.0.9 25) and that the virus scanner, proxy server, and firewall allow the port of SMTP protocol.