Symptoms
You see one of the following error messages in the notification area:
- Anti-virus and
HIPS: service failure
- Firewall: service
failure
Causes
One of the
Sophos Endpoint Security and Control
services on your computer has failed, and needs to be restarted.
Resolve the problem
- Using Windows, open
Services.
- Do one of the following:
- If you see an
Anti-virus and HIPS: service failure error
message, right-click
Sophos Anti-Virus,
and then click
Restart.
- If you see a
Firewall: service failure error message,
right-click
Sophos Client Firewall
Manager, and then click
Restart.
Notes
- To open Services, click
Start, click
Control Panel, double-click
Administrative Tools, and then double-click
Services.