FAQs: What if I forget my password?

SekChek

What if I forget my password?


If you forget the password that was used to encrypt your report, don’t worry.

You can obtain a list of all your recent passwords via SekChek’s Service Request system. Our automated Request Handling system is available on a 365 x 24 hour basis, so you will receive a response within minutes of your request being received.

If you have a digital certificate and you are interested in receiving Report packages encrypted with your public key, send us a copy of your certificate (as a .CER file) and request that we use PKI encryption techniques, rather than password-based encryption techniques, to secure your SekChek Reports.