The image index created by versions of Symantec Ghost prior to 5.1c did not handle long file names containing double-byte characters correctly, such as file names in Asian or Eastern European languages. Ghost Explorer may be able to show these names properly by reading them directly from the image file instead of from the index. However, the restoring of the image is much slower. Use the switch -ignoreindex to force this behavior. You must have the correct char set loaded.