Subscription Center provides Autodesk subscription members access to resources such as e-Learning (self-paced, interactive lessons) and web support (where customers can submit technical questions online to Autodesk support staff).
The Subscription Center tab provides options for accessing the Subscription Center.
- Allow Access to Subscription Center from Within the Autodesk Product (Recommended)
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Enables or disables access to the Subscription Center from the Help menu in the product. If the access is enabled, subscription members can access the following options:
- e-Learning Catalog. Features interactive lessons organized into product catalogs. Each lesson is 15-30 minutes and features hands-on exercises, with an option to use a simulation instead of the software application. Users can use an online evaluation tool that identifies gaps in skills, determines what lessons will be most helpful, and gauges learning progress.
- Create Support Request. Provides users with direct one-to-one communication with Autodesk support technicians. User's receive fast, complete answers to installation, configuration, and troubleshooting questions.
- View Support Requests. Allows users to track and manage user's questions and responses through Autodesk’s state-of-the-art support system.
- Edit Subscription Center Profile. Allows users to set up and maintain their subscription account.
To turn on access to Subscription Center in the Autodesk product
- In the CAD Manager Control Utility window, click the Subscription Center tab.
- On the Subscription Center tab, select the check box next to Allow Access to Subscription Center from Within the Autodesk Product (recommended).
- Click
Apply. If you chose to create a registry file, you must specify
a file name and location.NoteThe Apply button saves changes you make on any of the tabs in the CAD Manager Control utility.