Subscription Center Tab

CAD Manager Control Utility

 
Subscription Center Tab
 
 
 

Subscription Center provides Autodesk subscription members access to resources such as e-Learning (self-paced, interactive lessons) and web support (where customers can submit technical questions online to Autodesk support staff).

The Subscription Center tab provides options for accessing the Subscription Center.

Allow Access to Subscription Center from Within the Autodesk Product (Recommended)

Enables or disables access to the Subscription Center from the Help menu in the product. If the access is enabled, subscription members can access the following options:

  • e-Learning Catalog. Features interactive lessons organized into product catalogs. Each lesson is 15-30 minutes and features hands-on exercises, with an option to use a simulation instead of the software application. Users can use an online evaluation tool that identifies gaps in skills, determines what lessons will be most helpful, and gauges learning progress.
  • Create Support Request. Provides users with direct one-to-one communication with Autodesk support technicians. User's receive fast, complete answers to installation, configuration, and troubleshooting questions.
  • View Support Requests. Allows users to track and manage user's questions and responses through Autodesk’s state-of-the-art support system.
  • Edit Subscription Center Profile. Allows users to set up and maintain their subscription account.

To turn on access to Subscription Center in the Autodesk product

  1. In the CAD Manager Control Utility window, click the Subscription Center tab.
  2. On the Subscription Center tab, select the check box next to Allow Access to Subscription Center from Within the Autodesk Product (recommended).
  3. Click Apply. If you chose to create a registry file, you must specify a file name and location.
    NoteThe Apply button saves changes you make on any of the tabs in the CAD Manager Control utility.