Dialing calls using ACT! Premium for Web Server
To dial a telephone call using ACT! Premium for Web Server
Select the contact to call.
From the Contacts menu, click Phone Contact.
Do one of the following:
From the Dialer dialog box, double-click a telephone number.
Select a telephone number, and then click Dial.
Type a number in the Number to Dial field. Enter all characters necessary for dialing from your location, such as a country code or number to access an outside line. (If you select a number in an ACT! Premium for Web Server phone field, these characters are automatically entered based on the settings in the Windows Dialing Properties.)
One of the following occurs:
If you selected the Hide dialer after dialing option in the Dialer Preferences, the Dialer disappears once the number is dialed.
The Windows Call Status dialog box appears.
If you selected the Start timer automatically on outgoing calls option in the Dialer Preferences, the Timer opens and begins timing the call.
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To hang up before the call is answered, click Hang Up in the Call Status dialog box. |
When the telephone is answered, pick up the handset, and then click Talk in the Call Status dialog box.
To end the call
Hang up the telephone handset, and/or click the Hangup button to place another call.
The Record History dialog box appears.
If you timed the call, press Stop, and then the Record History dialog box appears.
If the call was not timed, the Record History dialog box appears once the call has been made.