Known Problems in Clients
This document has not been fully updated to take into account changes made in the 2.0 version of the Apache HTTP Server. Some of the information may still be relevant, but please use it with care.
Over time the Apache Group has discovered or been notified of problems with various clients which we have had to work around, or explain. This document describes these problems and the workarounds available. It's not arranged in any particular order. Some familiarity with the standards is assumed, but not necessary.
For brevity, Navigator will refer to Netscape's Navigator product (which in later versions was renamed "Communicator" and various other names), and MSIE will refer to Microsoft's Internet Explorer product. All trademarks and copyrights belong to their respective companies. We welcome input from the various client authors to correct inconsistencies in this paper, or to provide us with exact version numbers where things are broken/fixed.
Various of these workarounds are triggered by environment
variables. The admin typically controls which are set, and for
which clients, by using
otherwise noted all of these workarounds exist in versions 1.2
This is a legacy issue. The CERN webserver required
POST data to have an extra
following it. Thus many clients send an extra
that is not included in the
Content-Length of the
request. Apache works around this problem by eating any empty
lines which appear before a request.
Various clients have had broken implementations of keepalive (persistent connections). In particular the Windows versions of Navigator 2.0 get very confused when the server times out an idle connection. The workaround is present in the default config files:
BrowserMatch Mozilla/2 nokeepalive
Note that this matches some earlier versions of MSIE, which began the practice of calling themselves Mozilla in their user-agent strings just like Navigator.
MSIE 4.0b2, which claims to support HTTP/1.1, does not
properly support keepalive when it is used on 301 or 302
(redirect) responses. Unfortunately Apache's
nokeepalive code prior to 1.2.2 would not work
with HTTP/1.1 clients. You must apply
this patch to version 1.2.1. Then add this to your
BrowserMatch "MSIE 4\.0b2;" nokeepalive
To quote from section 3.1 of RFC1945:
Since Apache is an HTTP/1.1 server, it indicates so as part of its response. Many client authors mistakenly treat this part of the response as an indication of the protocol that the response is in, and then refuse to accept the response.
The first major indication of this problem was with AOL's
proxy servers. When Apache 1.2 went into beta it was the first
wide-spread HTTP/1.1 server. After some discussion, AOL fixed
their proxies. In anticipation of similar problems, the
force-response-1.0 environment variable was added
to Apache. When present Apache will indicate "HTTP/1.0" in
response to an HTTP/1.0 client, but will not in any other way
change the response.
The pre-1.1 Java Development Kit (JDK) that is used in many clients (including Navigator 3.x and MSIE 3.x) exhibits this problem. As do some of the early pre-releases of the 1.1 JDK. We think it is fixed in the 1.1 JDK release. In any event the workaround:
BrowserMatch Java/1.0 force-response-1.0
BrowserMatch JDK/1.0 force-response-1.0
RealPlayer 4.0 from Progressive Networks also exhibits this
problem. However they have fixed it in version 4.01 of the
player, but version 4.01 uses the same
as version 4.0. The workaround is still:
BrowserMatch "RealPlayer 4.0" force-response-1.0
MSIE 4.0b2 has this problem. Its Java VM makes requests in HTTP/1.1 format but the responses must be in HTTP/1.0 format (in particular, it does not understand chunked responses). The workaround is to fool Apache into believing the request came in HTTP/1.0 format.
BrowserMatch "MSIE 4\.0b2;" downgrade-1.0
This workaround is available in 1.2.2, and in a patch against 1.2.1.
All versions of Navigator from 2.0 through 4.0b2 (and possibly later) have a problem if the trailing CRLF of the response header starts at offset 256, 257 or 258 of the response. A BrowserMatch for this would match on nearly every hit, so the workaround is enabled automatically on all responses. The workaround implemented detects when this condition would occur in a response and adds extra padding to the header to push the trailing CRLF past offset 258 of the response.
On multipart responses some clients will not accept quotes (") around the boundary string. The MIME standard recommends that such quotes be used. But the clients were probably written based on one of the examples in RFC2068, which does not include quotes. Apache does not include quotes on its boundary strings to workaround this problem.
A byterange request is used when the client wishes to retrieve a portion of an object, not necessarily the entire object. There was a very old draft which included these byteranges in the URL. Old clients such as Navigator 2.0b1 and MSIE 3.0 for the MAC exhibit this behaviour, and it will appear in the servers' access logs as (failed) attempts to retrieve a URL with a trailing ";xxx-yyy". Apache does not attempt to implement this at all.
A subsequent draft of this standard defines a header
Request-Range, and a response type
multipart/x-byteranges. The HTTP/1.1 standard
includes this draft with a few fixes, and it defines the header
Range and type
Navigator (versions 2 and 3) sends both
Request-Range headers (with the same value),
but does not accept a
response. The response must be
multipart/x-byteranges. As a workaround, if Apache
Request-Range header it considers it
"higher priority" than a
Range header and in
The Adobe Acrobat Reader plugin makes extensive use of
byteranges and prior to version 3.01 supports only the
multipart/x-byterange response. Unfortunately
there is no clue that it is the plugin making the request. If
the plugin is used with Navigator, the above workaround works
fine. But if the plugin is used with MSIE 3 (on Windows) the
workaround won't work because MSIE 3 doesn't give the
Range-Request clue that Navigator does. To
workaround this, Apache special cases "MSIE 3" in the
User-Agent and serves
multipart/x-byteranges. Note that the necessity
for this with MSIE 3 is actually due to the Acrobat plugin, not
due to the browser.
Netscape Communicator appears to not issue the non-standard
Request-Range header. When an Acrobat plugin prior
to version 3.01 is used with it, it will not properly
understand byteranges. The user must upgrade their Acrobat
reader to 3.01.
The HTTP specifications say that it is legal to merge
headers with duplicate names into one (separated by commas).
Some browsers that support Cookies don't like merged headers
and prefer that each
Set-Cookie header is sent
separately. When parsing the headers returned by a CGI, Apache
will explicitly avoid merging any
Navigator versions 2 through 4 will erroneously re-request
GIF89A animations on each loop of the animation if the first
response included an
Expires header. This happens
regardless of how far in the future the expiry time is set.
There is no workaround supplied with Apache, however there are
1.2 and for
In certain situations Navigator 3.01 through 3.03 appear to incorrectly issue a POST without the request body. There is no known workaround. It has been fixed in Navigator 3.04, Netscapes provides some information. There's also some information about the actual problem.
The http client in the JDK1.2beta2 and beta3 will throw away the first part of the response body when both the headers and the first part of the body are sent in the same network packet AND keep-alive's are being used. If either condition is not met then it works fine.
See also Bug-ID's 4124329 and 4125538 at the java developer connection.
If you are seeing this bug yourself, you can add the following BrowserMatch directive to work around it:
BrowserMatch "Java1\.2beta" nokeepalive
We don't advocate this though since bending over backwards for beta software is usually not a good idea; ideally it gets fixed, new betas or a final release comes out, and no one uses the broken old software anymore. In theory.
Navigator (all versions?) will cache the
content-type for an object "forever". Using reload
or shift-reload will not cause Navigator to notice a
content-type change. The only work-around is for
the user to flush their caches (memory and disk). By way of an
example, some folks may be using an old
file which does not map
text/html, in this case Apache will default to
text/plain. If the user requests the page
and it is served as
text/plain. After the admin
fixes the server, the user will have to flush their caches
before the object will be shown with the correct
MSIE versions 3.00 and 3.02 (without the Y2K patch) do not handle cookie expiry dates in the year 2000 properly. Years after 2000 and before 2000 work fine. This is fixed in IE4.01 service pack 1, and in the Y2K patch for IE3.02. Users should avoid using expiry dates in the year 2000.
The Lynx browser versions 2.7 and 2.8 send a "negotiate: trans" header in their requests, which is an indication the browser supports transparent content negotiation (TCN). However the browser does not support TCN. As of version 1.3.4, Apache supports TCN, and this causes problems with these versions of Lynx. As a workaround future versions of Apache will ignore this header when sent by the Lynx client.
MSIE 4.0 does not handle a Vary header properly. The Vary header is generated by mod_rewrite in apache 1.3. The result is an error from MSIE saying it cannot download the requested file. There are more details in PR#4118.
A workaround is to add the following to your server's configuration files:
BrowserMatch "MSIE 4\.0" force-no-vary
(This workaround is only available with releases after 1.3.6 of the Apache Web server.)