Recordable CD drive not detected

^{Recordable CD drive not detected}

A recordable CD drive was not detected on your computer. This error occurs when you try to save your movie to a recordable CD drive that cannot be found.

To address this issue, do one or more of the following:

• Verify that the recordable CD drive is connected properly to your computer, powered on, and that any necessary software drivers are installed.
• If you have an external recordable CD drive, restart the CD drive.

  To restart an external CD drive, do the following:

  1. Close the Save Movie Wizard, save any changes to your project, and then close Windows Movie Maker.
  2. Double-click the Safely Remove Hardware icon (which appears in the lower right hand corner of the screen by default on the System Tray), select the recordable CD drive, and then click Stop.
  3. Choose the recordable CD drive in the Stop a Hardware Device dialog box, and then click Close in the Safely Remove Hardware dialog box.
  4. Turn the recordable CD drive off, and then turn it on again.
  5. Start Windows Movie Maker and try saving your movie to the recordable CD again.
• Verify that the CD in the recordable CD drive is a new, blank CD-R or CD-RW disc.
• End the Imapi.exe process in Windows Task Manager or restart Windows.

  To stop the imapi.exe process, do the following:

  1. Close the Save Movie Wizard, save any changes to your project, and then close Windows Movie Maker.
  2. To open Windows Task Manager, right-click an empty space on the taskbar, and then click Task Manager.
  3. In the Windows Task Manager dialog box, select the Processes tab, select the process imapi.exe, and then click End Process.
  4. Close Windows Task Manager.
  5. Start Windows Movie Maker, open the saved project, and then try saving your movie to a recordable CD again using the Save Movie Wizard.

Note

• To see and end the imapi.exe process in Windows Task Manager, you must have the appropriate Administrator permissions. If your login account does not have Administrator permissions, you cannot end the process. In this situation, close Windows Movie Maker, restart Windows, and then try saving your movie to a recordable CD again.

Related topics

• Troubleshooting saving a movie to a recordable CD