Reporting a bug (Spybot - Search & Destroy)

Spybot

 
Reporting a bug Tools

You should use the bug report only as a last resort. First, please check for newer versions, read the FAQ and visit the support forum.

If all that hasn't helped solve your problems, you may write a bug report. Before doing this please check if you have got a current version of Spybot-S&D.; To prove if you are up to date you can use the integrated update function (Spybot-S&D; section). After this check please go to the Tools section, then choose bug report and press Next. If this is the first time you are writing a bug report, you may need to adjust your email settings. Click the button Mail settings and change them to your settings. The dialog popping up will allow you to set all necessary data. If you are using Outlook or Outlook Express, you may even import your settings and will only have to enter your password.

Once the email settings are correct, you can write your bug description into the text field for Your detailed description of the bug. Then, please press system generated report. At this point, a specified report from the machine will be listed that will also be sent to us. If you want to attach a file to the report please drag it to the box at the bottom. Once you have done that and verified that everything is correct, you can press the Send button to send the email.

You will find more bug report options in the main settings.

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