Rx Change Request Window

PDX eScript Processing

Rx Change Request Window

To access the Rx Change Request window, select Reject from any Prescription Entry or Data Verification and DUR window.

The following describes the fields on the Rx Change Request window.

Patient Name

Name of the patient

Date of Birth

Patient's date of birth

Region

Region in which this patient's pharmacy is located.

MRN Prefix

Location ID for the MRN

Note: For regions other than NCA (Northern California) and SCA (Southern California) this field is not required.

MRN

Patient's medical record number

DAW

Dispense as Written option

Select option: 0 - No Selection Indicated,1- Dispense as Written, 2 - Brand Patient Choice, 3 - Brand: Pharmacist Choice, 4 - Brand: Generic Out of Stock, 5- Brand Dispensed as Generic, 6 - Override, 7- Brand: Mandated by Law, 8-Brand: Generic Unavailable, or 9-Other

The system requests patient signatures from EPS and from your Point of Sale system when a patient requests a brand drug (DAW flag set to 2- Brand). It uses the document you selected in the NCPDP DAW=2 fields on the Document Handling window.

Rx Written

Date the prescriber wrote the prescription

You can enter the date in the following ways:

  • Manually enter it in DDMMYY format.

  • Click the  icon and select the date from the calendar.

  • Enter T (for today's date) or Y (for yesterday's date). Note: Some installations do not use this feature.

Prescribed Drug

Name of the prescribed drug in the First DataBank Drug Information Framework

Enter the full or partial drug name and press Tab, Enter, or select . The system performs an exhaustive search based on the criteria you entered. For more information, see About the Exhaustive Drug Search Feature.

For more information on searching for drugs, see Search Prescribed Drugs and Search Packaged Drugs.

Select to display the Prescribed Drug Search window, where you search for the drug.

Prescribed Qty

Quantity (number of units or packs of the drug) prescribed for one fill of the prescription

You can enter P[number of packs]. For example, enter P2 to indicate two packs. When the dispensed drug is selected, the system changes the entry for the Prescribed Qty and This Fill Qty fields based on the pack size you entered.

This Fill Qty

Quantity to dispense for this fill of the prescription

  • The system enters the quantity from the Prescribed Qty field.

  • To override the dispensed quantity (this fill quantity), type the quantity you want to dispense in this field.

  • You can enter P[number of packs]. For example, enter P2 to indicate two packs. When the dispensed drug is selected, the system changes the entry for the Prescribed Qty and This Fill Qty fields based on the pack size you entered.

Refill Qty

Quantity prescribed for a refill of the prescription

The system enters the quantity from the Prescribed Qty field.

Refills Auth.

Number of authorized refills or code related to refills

NR = no refills allowed

P = PRN (refill as needed)

PY = refill for one year

Pn (where n represents a specific number of months) = refill as needed for the number of months

The system calculates and displays the prescription expiration date

Prescriber Last Name

Last name of the prescriber for this prescription

To search for a prescriber, enter the prescriber's full or partial name and/or DEA number and select or Tab. If you press Tab and the system finds a single match, it displays that prescriber information in the corresponding fields and does not display the search window.

First Name

First name of the prescriber for this prescription

DEA

DEA number for this prescriber

SIG Text

Text the system displays from the SIG you select or enter in the SIG Code field, or edit on the Edit SIG window.

For more information, see Add Prescription Information.

Days Supply

Days' supply of the medication you are dispensing

 

Select to return to the previous Prescription Entry or Data Verification and DUR window without saving your changes.

Change Request Type

Type of prescription change you are requesting from the prescriber (Therapeutic Change, Generic Substitution, or Prior Authorization)

Therapeutic Change

Type of therapeutic change you are requesting from the prescriber

Note: The system grays out these options unless you select Therapeutic Change from the Change Request Type drop-down list.

Options include:

Drug Utilization Review

Formulary Compliance

Day Supply Change

Therapy Change

Script Clarification

Generic Substitution

Reason you are requesting a generic substitution

Note: The system grays out these options unless you select Generic Substitution from the Change Request Type drop-down list.

Options include:

Switching Brand To Generic

New Generic Available

Brand Not Covered

Prior Authorization

Indicates you are requesting a prior authorization

Note: The system grays out this option unless you select Prior Authorization from the Change Request Type drop-down list.

Rx Change Notes

Notes related to this change request

Select to complete the rejection and change request.