Set the User Role for Rejection Codes

PDX Third Party Exception Routing

Set Third Party Exception Level for Rejection Codes

To set the third party exception level for rejection codes:

  1. Select Administration > Third Party Exception Routing.

  2. To narrow the list of rejection codes, enter a code and/or a description in the Code and Rejection Description fields and select Refresh.

  3. Highlight the appropriate third party rejection code.

  4. Select Edit.

    The system adds the information in the Edit the Settings for This Rejection Code section.

  5. Set the User Role option to the appropriate level: TP Exceptions Lvl 1 through TP Exceptions Lvl 5.

  6. Select Save.