Problems

Nero BurnRights

Problems

  1. Nero BurnRights is installed correctly but you still can't burn. Please check if Nero or the Nero API based product was started in the compatibility mode.
    Cause:
    If the product (e.g. Nero) will be started in the compatibility mode,then the burnrights set by Nero BurnRights will not be active.
    Solution:
    Don't start Nero or the Nero API based product with enabled compatibility mode.
    Where can you find this setting?
    Highlight the 'exe' file -> click on the right-hand mouse button -> make a selection from the 'properties' pop-up menu -> click on the 'Compatibility' tab -> clear the check box at 'Compatibility mode'.
  2. It's possible that a group can burn even without having burnrights.
    In this case Nero BurnRights gives you the option to handle this.
    Please start Nero BurnRights and open the "Extended Options" register card. Now press "Reset Burnrights!".
    Cause:
    On installation, Nero BurnRights does not take away any rights to burn. If the members of a particular group already have rights to burn, they will be retained following installation.
    Solution:
    Please launch Nero BurnRights and click on the "Extended Options" register card. There, click on "Reset Burnrights!".
  3. When you start Nero or a product based on Nero API, you might get the error below:
    The setting 'Devices: Restrict CD-ROM access to locally logged-on user only' was changed. This why you have to reset the burnrights, so they will be initiated again.
    It also can happen that you loose your burnrights.
    Solution:
    Please start Nero BurnRights and open the property page "Extended Options". Now press "Reset Burnrights!".
  4. Burning is only possible when the system is within a domain, but not if it's used as local machine. This behavior is caused by the GPO (group policy objects) defined in the domain. This policy also includes in your network environment the setting 'Devices: Restrict CD-ROM access to locally logged-on user only'. Now, if your machine is within a domain, this setting is enabled. But when you run it only locally it's disabled.
    Solution:
    Start the this system locally, so the GPO is not involved. Than you have to set the option 'Devices: Restrict CD-ROM access to locally logged-on user only' like the GPO this setting pretends.
    Where ist this setting?:
    Start -> Settings -> Control Panel -> Administrative Tools -> Local Security Policy -> Local Policies -> Security Options.
    Now look for 'Restrict CD-ROM access to locally logged-on user only' in the list.
  5. You're working on Windows 2000/XP and you're getting an error message stating that Nero BurnRights will only run on Windows 2000/XP.
    Cause:
    The Nero BurnRights installer has an advanced operating system detection, because there is software which is emulating other Operating Systems so that the correct Operating System will not be detected correctly.
    Under Windows 9x/ME exists within the following key
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion
    the following entry called
    VersionNumber
    but the Nero BurnRights Installer will interrupt the installation process if this entry also exists on Windows 2000/XP. Some other programs can only be installed if they add this entry in Windows 2000/XP like in Windows 9X/ME.
    Solution:
    Rename the mentioned entry "VersionNumber" into "VersionNumber2".
    Repeat the installation and name this entry back after installing Nero BurnRights successful.
  6. Nero BurnRights is not working. People who are not administrator don't have enhanced rights.
    If you install Nero BurnRights by using another software which only records changes (within registry or files) on your system, this is why it won't work.
    One example of such software: Autoinstall (AI) packages generated with Ghost.
    Each CD drive has a undisputed ID. And because Nero BurnRights accosts all drives straigthly during the installation, it will not work using other software like mentioned before.
    Reason:
    The drives and their corrosponding IDs are not the same like on the system Nero BurnRights installation was executed and recorded originally.
    Solution:
    Install Nero BurnRights directly on the requested system
    or
    Start Nero BurnRights, select Administrator, apply this (don't restart) and afterwards you can choose the requested group and restart the system.


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