Acquire Image (USB) FAQs

What types of images does Vision Assistant support?

Vision Assistant supports the following image types: 8-bit, 16-bit, float, RGB, and HSL.

Why is my device not displayed in the device list?

When the step is opened, all USB-compliant cameras are found. Your camera may not have been plugged in or working when the step was opened, or your device may not be USB-compliant. Try opening the step again with the camera powered and working correctly if it is a USB-compliant camera.

Why is my device unavailable?

When you click on a device, it is initialized. If there are errors during initialization, the device name is grayed out in Devices, which indicates that the device is unavailable.

Why do the Video and Image settings property pages not work correctly?

These property pages are provided by the manufacturer. Report any problems with them to the manufacturer of the camera.