Technical Support and Professional Services
Visit the following sections of the award-winning National Instruments Web site at ni.com for technical support and professional services:
Support—Technical support resources at ni.com/support include the following:
- Self-Help Resources—For answers and solutions, visit ni.com/support for software drivers and updates, a searchable KnowledgeBase, product manuals, step-by-step troubleshooting wizards, thousands of example programs, tutorials, application notes, instrument drivers, and so on. Registered users also receive access to the NI Discussion Forums at ni.com/forums. NI Applications Engineers make sure every question submitted online receives an answer.
- Standard Service Program Membership—This program entitles members to direct access to NI Applications Engineers via phone and email for one-to-one technical support, as well as exclusive access to on demand training modules via the Services Resource Center. NI offers complementary membership for a full year after purchase, after which you may renew to continue your benefits.
- Training and Certification—Visit ni.com/training for self-paced training, eLearning virtual classrooms, interactive CDs, and Certification program information. You also can register for instructor-led, hands-on courses at locations around the world.
- System Integration—If you have time constraints, limited in-house technical resources, or other project challenges, National Instruments Alliance Partner members can help. To learn more, call your local NI office or visit ni.com/alliance.
If you searched ni.com and could not find the answers you need, contact your local office or NI corporate headquarters. You also can visit the Worldwide Offices section of ni.com/niglobal to access the branch office Web sites, which provide up-to-date contact information, support phone numbers, email addresses, and current events.