Transferring a Call to the Company Directory
To transfer your current call to external party listed in the company directory:
- Right-click on the speed dial number.
The short cut menu will appear:
2. Click Transfer.
IPFX Live Desktop will dial the number and play the call through your phone.
You will be able to talk to the second party but all three parties will not be able to talk to each other unless you are in conference mode (see voicemail User Guide).
Note If you choose to transfer one external party to another external party, then the call will use two trunk lines. (One for the internal call and one for the external call). Those two parties will continue to be routed through your PABX until their conversation is terminated.