What is the Directory?
The Directory shows all the internal extensions you can view, call, transfer to or hang-up from as well as Company Directory options. Each extension shows the status of the user by the icon next to their name. You are able to sort the extensions based on your requirements such as Location, Return Time and Department.
You can sort the Directory by name or phone number ascending or descending.
- Click on a Column Header, a small triangle will appear.
- Click again and the column will sort ascending or descending.