IPFX Live Graphs enables users to view information realtime in Chart form. There are four main Chart Types that you can select from:
- Grade of Service
- Longest Waiting Call
- PBX Call History
- Queue Call History
IPFX Live Graphs enables you to:
- Set the Views where you can group multiple charts together for future reference
- Filter Charts by Queue
- Save Views/Charts into files
- Export Views/Charts to any file type you wish, using a third party programme called Teechart.
- Export the Data behind the Chart to a file type you wish, again using Teechart.
Glossary of Terms:
Chart Type: Name of the Standard Chart Type
Custom Title: Similar to a page or spread sheet with Microsoft's Excel, this is where you can create a customised Title of a Chart, based on the Chart Type, eg: Grade of Service for Queue 404
View: Similar to a file or a workbook in Microsoft's Excel, this is a view of the Chart Type and/or Titles you have on your screen. There can be multiple charts/titles on your screen within one view.